Shipping Policy
We ship internationally through DHL International Standard and DHL Express. Tracking number will be provided for these two shipping methods.
To view mailing option, choose “calculate shipping” and enter your country location. The shipping option will be available for your location.
Processing Time
Products not currently in stock will be fabricated and ready for shipping within 3-6 days. Depending on available stock this processing time may varies.
Domestic Shipping
Shipping within Thailand is free of charge with options for shipping within Thailand or pickup in store at Chiang Mai.
EMS or Courier Shipping
Domestic shipping by courier service takes about 1-2 days and comes with a secure tracking number.
Pickup In Store or Local Delivery
Items can be purchase online to be picked up in store. We have a delivery service for locations in Chiang Mai as an option as well. Please contact us for detail.
International Shipping
International customer can choose from the standard and express shipping option to their location. Shipping time varies base on location and shipping option.
DHL International Standard
Shipping by International Standard mail takes between 7-21 days in transit time with secure tracking number provided. This option is included for Free with order.
DHL International Express
For option to ship with DHL express takes between 3-5 days in transit time with secure tracking number provided. This option has a shipping cost of 600 Baht (approximately 19$).
Customs Duties & Fees
You may be subject to local import duties and taxes for international order as the item enters your country. The buyer assumes all responsibility for any customs duties or fees.
Return Policy
We do not accept any returns or exchanges. Orders and can be canceled and refunded before shipping otherwise the orders are final.
Payment Policy
Accepted Methods of Payment
- Credit Card through Paypal (Visa, Master Card)
- Bank Transfer (for domestic order and international order)
Secure payment method provided by Paypal.
Credit card payment can be made with Paypal checkout. Choose guest checkout if you do not have a Paypal account.
Credit Card
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
